This privacy policy explains how Bright Signals collects and uses personal information when you get in touch with us through our website. We’re committed to handling your data responsibly, transparently and in line with UK data protection law.
What information do we collect?
When you use our contact form, we collect only the information you choose to share with us, which includes:
- your name
- your email address
- your telephone number
- the details of your enquiry
We also collect limited, anonymised usage data via cookies. For full details, please see our Cookie Policy.
Why do we collect this information?
We collect this information solely so that we can:
- respond to your enquiry
- communicate with you about the subject you’ve contacted us about
We do not use contact form data for unsolicited marketing, and we do not add you to mailing lists unless you explicitly ask us to.
Lawful basis for processing
We process contact form enquiries under legitimate interests.
When you submit the form, you are asking us to get back in touch with you. Processing your details is necessary for us to respond, and this use of your data is reasonably expected and does not override your rights.
How long do we keep your information?
We keep enquiry data only for as long as necessary to respond and manage any follow-up conversation. We do not retain contact form submissions indefinitely.
Sharing your information
We do not sell or share your personal information with third parties.
We may disclose information where required to comply with legal obligations or to protect our rights, users or systems.
Security
We take appropriate technical and organisational measures to protect personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to ensure it functions properly and to help us understand how it is used. We use Cookie Control to manage consent and Google Analytics 4 (GA4) for anonymised analytics, where consent is given.
Full details are available in our Cookie Policy.
Links to other websites
Our website may include links to external sites. We are not responsible for the content or privacy practices of those websites and recommend reviewing their privacy policies separately.
Your rights
You have the right to:
- request access to the personal data we hold about you
- request correction of inaccurate or incomplete data
- request deletion of your data where appropriate
- object to or restrict certain types of processing
- lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details below.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be published on this page.
Last updated: 17th January 2026
Contact
If you have any questions about this policy or how we handle your personal data, please contact us at:
Bright Signals
33 Lynedoch Street
Glasgow
G3 6AA
4 Queen Street, 2F1
Edinburgh
EH2 1JE